Live Courses Human Resource Management

Executive Programme in Healthcare Service Management - Blended Learning - Batch 01 (EPHSM-BL01)

The programme aims to impart training to healthcare providers and those involved in managerial roles in organizations involved in health service delivery across private and public sectors. The focus of the programme will be on understanding the implications of the dynamic changes being envisaged in the healthcare system and how to deliver patient centric care to ensure quality health care in the Indian context.

Prof. Rajesh Chandwani

Description

The Government of India is relentlessly focussing on enhancing the health service delivery, which is an important aspect of public systems. Its recent initiatives have emphasized the provision of affordable, accessible, and quality healthcare services through programs such as Ayushman Bharat Digital Mission (ABDM), Health Identification- Ayushman Bharat Health Account (ABHA), Telemedicine Practice Guidelines, etc. Further, there is an increased focus on standardization and quality certifications by the Government such as the Clinical Establishments (Registration and Regulation) Act, 2010. These initiatives can significantly affect how the health services should be delivered both in private and public sectors. These aspects also warrant that the doctors, leaders, managers, and administrators need to understand the managerial dynamics of delivering effective and efficient healthcare services on a sustainable basis.

Objectives

The programme aims to impart training to healthcare providers and those involved in managerial roles in organizations involved in health service delivery across private and public sectors. The focus of the programme will be on understanding the implications of the dynamic changes being envisaged in the healthcare system and how to deliver patient centric care to ensure quality health care in the Indian context.

The USP of the program include comprehensive coverage of the following critical areas:

1. Gain insights into delivering patient-centric healthcare in India's evolving healthcare landscape.

2. Understand the wider implications of large-scale healthcare initiatives like Ayushman Bharat and NHS for effective leadership and management.

3. Learn to reassess and optimize organizational position, business models, and technology in the healthcare ecosystem.

4. Adapt to technological advancements and regulations for patient-centric care while ensuring data privacy and security.

5. Incorporate policy dynamics into organizational strategy and implementation for successful healthcare management.

6. Explore the interconnectedness of different levels in healthcare management for effective decision-making.

7. Comprehensive coverage of topics across functions to deliver patient-centric care in healthcare organizations.

8. Align functional areas for patient-centric care by coordinating strategy, marketing, operations, and OB-HR.

9. Emphasize quality as a core concern through multidimensional cases, understanding the interlinkages in healthcare management.

Pedagogy

The lead learning tool will be case studies which will be supplemented with lectures, group exercises/projects and presentations.

Course Duration:

Spread over 6 to 7 months

Mode of Delivery:

The online sessions will be delivered on JITMRL platform through direct-to-desktop [D2D] held once a week and campus modules at IIM Ahmedabad (Subject to government regulations)

Frequency:

Once a week

Class Schedule:

Every Saturday 6.00 PM to 9.00 PM

Asseement Methodology:

Participants are assessed based on Online Interaction and attendance criteria fulfilment. For More Information, please refer the brochure.

Certification:

At the end of the Programme, eligible participants will receive a Certificate of Completion (CoC) of the Programme from IIM Ahmedabad subject to the assessment and attendance criteria being fulfilled.

IIMA Alumni Status:

Participants who are attending short-duration Executive Education Programmes for the first time, on or after April 1, 2012, will have to attend for a total of 21 days in one or more programmes in order to be eligible for alumni status and alumni identity card, both of which will be awarded on the payment of a one-time alumni fee of INR 10,000/- + GST.

Service Provider:

JARO Education

For Assistance

JARO: 75065 05142
IIMA Phone: +91-79-7152 6400
Email: exed@iima.ac.in

*Course end date may vary

Course Content

Principles of a robust healthcare system and reviewing the paradigm-shift in healthcare service industry

Service Quality Management

Operations Management

Financial Management in Healthcare

Marketing of Healthcare Services

Data Analysis of Healthcare Management

Strategic Management

Technology and Healthcare

Organizational Behaviour and Human Resource Management

This programme is designed for middle and senior level professionals in healthcare delivery across private and public sectors. Those who are involved in managing healthcare facilities, heading functional/departmental units or aspire for establishing and delivering effective healthcare services can be benefitted from this programme.

Prof. Rajesh Chandwani

Dr Rajesh Chandwani is an Associate Professor of Human Resource Management and Dr Lal Path Lab Chair for Healthcare at the Indian Institute of Management Ahmedabad. He completed his Fellowship in Management from IIM Bangalore. He is an MD (Paediatrics) from Baroda Medical College and has worked as a paediatrician in remote rural and urban areas, primary and tertiary centres and has dedicated his time to volunteer work for the underprivileged through an NGO. He is committed to using his experience to improve healthcare delivery and management in India, with a focus on addressing HRM challenges in the healthcare and service sectors. His research interests include the use of information technology to improve healthcare workforce and delivery, scaling up affordable and quality healthcare services for the underprivileged, and improving service quality in healthcare.

Dr Chandwani is also engaged in innovation in pedagogy and has produced several insightful short films on various healthcare management topics, which can be viewed on his YouTube channel (Prof. Rajesh Chandwani - YouTube). He has published extensively in national and international journals and presented at several conferences on topics related to healthcare management, including scaling up of healthcare organisations, telemedicine and service quality.

A learning path with Online@IIMA is adaptable, individualized and multifaceted. It is designed to foster an ecosystem where the learner will be capable of connecting micro modules to the core specialization - weaving the entire experience into a thorough learning opportunity towards a productive output or building sustainable solutions.

Enroll Now
  • Skill Level Advanced
  • Language English
  • Certificate Yes
  • Fees376,000.00 +GST
  • Last Date of Application 13 Jan 2024
  • Start Date 10 Feb 2024
  • End Date 21 Sep 2024

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